Privacy Policy

SCILLAN Business LLC

Effective Date: September 26, 2026

SCILLAN Business LLC ("SCILLAN," "we," "us," or "our") respects your privacy and is committed to protecting the personal and business information entrusted to us.

This Privacy Policy explains how SCILLAN collects, uses, stores, shares, and protects information when you visit our website, create an account, use our client portal, purchase services, communicate with us, or otherwise interact with SCILLAN.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Contact and Account Information

We may collect information such as:

• Name
• Business name
• Mailing or business address
• Email address
• Telephone number
• Username or account information
• Client portal information
• Communication preferences
• Information submitted through contact forms, intake forms, or support requests

Business and Entity Information

When you purchase or request business services, we may collect information necessary to perform those services, including:

• Legal entity name
• Assumed or DBA names
• Entity type
• Formation jurisdiction
• Business address
• Registered agent information
• Governing person information
• Member, manager, director, officer, or owner information
• Employer Identification Number information
• Texas Secretary of State filing information
• Texas Comptroller information
• Business formation documents
• Certificates, reports, amendments, and other corporate records
• Documents and information submitted through the SCILLAN website or client portal

Some information submitted to SCILLAN may ultimately become part of a public government filing or public record.

Sensitive Information

Certain services may require information that is considered sensitive or confidential. For example, information required to obtain an Employer Identification Number or complete another authorized business filing may include identifying information relating to a responsible party.

SCILLAN requests sensitive information only when reasonably necessary to perform a service requested by the client, comply with applicable requirements, verify identity, prevent fraud, or fulfill another legitimate business purpose.

Clients should not submit sensitive personal information through ordinary email, website contact forms, chat functions, or other unsecured communication methods unless specifically instructed to do so by SCILLAN.

Payment and Transaction Information

When you purchase services, we may collect transaction-related information such as:

• Billing name and address
• Service purchased
• Order number
• Transaction amount
• Payment status
• Subscription information
• Renewal information
• Refund information

Payment transactions may be processed through third-party payment processors, including Stripe, or other payment service providers used by SCILLAN. Those providers may collect and process payment card or financial information in accordance with their own privacy and security practices.

Website, Device, and Usage Information

When you access our website, certain information may be collected automatically, including:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
• Referral source
• Website interactions
• General location information derived from an IP address
• Cookie identifiers
• Analytics information

We may use cookies and similar technologies to operate the website, understand how visitors use it, improve functionality, measure website performance, maintain security, and support marketing activities.

2. How We Use Information

SCILLAN may use collected information to:

• Provide requested registered agent, business formation, compliance, filing, and business services
• Establish and manage client accounts
• Operate the client portal
• Process orders and payments
• Manage recurring subscriptions and renewals
• Prepare authorized business and government filings
• Communicate regarding orders, services, deadlines, documents, or account activity
• Deliver service-of-process documents and official notices
• Provide compliance alerts and reminders
• Respond to questions and customer support requests
• Verify information provided to us
• Maintain business and corporate records
• Prevent fraud, misuse, or unauthorized access
• Protect SCILLAN, its clients, and its systems
• Troubleshoot technical issues
• Improve our website, client portal, services, and internal processes
• Analyze website traffic and usage
• Manage our business operations
• Maintain financial, accounting, and transaction records
• Comply with legal, regulatory, tax, governmental, or contractual requirements
• Enforce our agreements, policies, and Terms and Conditions
• Establish, exercise, or defend legal rights

SCILLAN may also use information for other purposes disclosed to you at the time the information is collected or with your authorization.

3. Registered Agent Information

When SCILLAN provides registered agent services, SCILLAN or its authorized service provider may receive service of process, government correspondence, legal notices, and other official communications on behalf of a client.

Information associated with these documents may be collected, processed, stored, scanned, transmitted, and made available to the appropriate client through electronic delivery systems or the client portal.

Registered agent services are intended for official notices and service of process and are not general business mail services unless SCILLAN expressly agrees otherwise.

4. How We Share Information

SCILLAN does not sell personal information or sensitive personal information.

SCILLAN may share information when reasonably necessary to provide services or operate our business.

• Government agencies and filing offices
• The Texas Secretary of State
• The Texas Comptroller of Public Accounts
• The Internal Revenue Service
• Registered agent service partners
• Payment processors
• Website hosting providers
• Client portal providers
• Cloud storage providers
• Customer relationship management providers
• Workflow and automation providers
• Accounting providers
• Email and communications providers
• Information technology providers
• Contractors and service providers assisting SCILLAN
• Professional advisers, including attorneys, accountants, and consultants
• Law enforcement or governmental authorities when legally required

Third-party providers may receive only the information reasonably necessary to perform the applicable service or function.

SCILLAN may also disclose information if we reasonably believe disclosure is necessary to comply with applicable law, court orders, subpoenas, regulatory obligations, legal processes, or governmental requests.

5. Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

6. Government Filings and Public Records

Certain information provided to SCILLAN may be submitted to federal, state, county, or local governmental agencies at the client's direction.

Information contained in government filings may become publicly available under applicable law.

Once information becomes part of an official government record, SCILLAN generally cannot control how the governmental agency maintains, publishes, discloses, or distributes that information.

7. Cookies and Analytics

SCILLAN may use cookies, pixels, analytics tools, and similar technologies to:

• Enable website functionality
• Maintain user sessions
• Remember preferences
• Improve website performance
• Understand how visitors navigate the website
• Diagnose errors
• Protect against fraudulent or malicious activity
• Evaluate marketing effectiveness

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect website functionality.

Where required by applicable law, SCILLAN will obtain appropriate consent before using certain non-essential cookies or similar technologies.

8. Data Security

SCILLAN uses reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, destruction, loss, or misuse.

Depending on the information and system involved, safeguards may include measures such as:

• Access controls
• Password protection
• Authentication requirements
• Secure client portals
• Encryption or secure transmission technologies
• Restricted access to sensitive information
• Vendor and service-provider controls
• Employee and contractor confidentiality requirements
• Security monitoring
• Data backup and recovery procedures

No method of electronic transmission or storage is completely secure. Accordingly, SCILLAN cannot guarantee absolute security.

9. Data Minimization

SCILLAN seeks to collect and retain only information reasonably necessary to provide requested services, operate the business, comply with applicable requirements, maintain appropriate business records, and protect SCILLAN and its clients.

Clients should provide only information requested or reasonably necessary for the service being performed.

10. Data Retention

SCILLAN may retain information for as long as reasonably necessary to:

• Provide services
• Maintain client and business records
• Maintain corporate records requested by clients
• Complete government filings
• Maintain transaction and accounting records
• Administer recurring services
• Resolve disputes
• Enforce agreements
• Prevent fraud
• Satisfy legal, regulatory, tax, insurance, or contractual requirements

Retention periods may vary based on the type of information and purpose for which it was collected.

When information is no longer reasonably required, SCILLAN may delete, destroy, anonymize, or otherwise dispose of it in accordance with its records-management and security practices.

11. Client Portal and Account Security

Clients are responsible for maintaining the confidentiality of their login credentials and for activities conducted through their accounts.

Clients should:

• Use strong, unique passwords
• Protect account credentials
• Avoid sharing passwords with unauthorized persons
• Log out of shared devices
• Notify SCILLAN promptly if unauthorized account access is suspected

SCILLAN may take reasonable steps to verify a user's identity before providing access to account information or sensitive documents.

12. Email and Electronic Communications

SCILLAN may communicate with clients electronically regarding:

• Account activity
• Service updates
• Filing status
• Compliance reminders
• Registered agent notices
• Payment information
• Subscription renewals
• Requested services
• Customer support
• Important administrative matters

Certain service-related and transactional communications are necessary to provide SCILLAN services and may not be treated as optional marketing communications.

Marketing communications, where used, may include an available method to unsubscribe as required by applicable law.

13. Messaging Program Terms and Conditions

1. The messaging program may consist of general customer care messaging to answer questions and provide support to customers, and/or marketing messaging that include discount codes, special deals or texts promoting our products/services, depending on which programs(s) you opt in to. We will only send content you have explicitly signed up to receive via our opt-in process. Messages will be sent from (833) 698-9552.
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@scillan.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy details contained in the rest of this page or contact us at support@scillan.com.

14. Third-Party Websites and Services

The SCILLAN website may contain links to third-party websites, applications, government resources, or service providers.

SCILLAN does not control the privacy, security, or data practices of third parties. Your interaction with third-party websites or services is governed by the policies and terms of those providers.

15. Privacy Rights

Depending on applicable law and your jurisdiction, you may have certain rights concerning your personal information. These may include the ability to request:

• Confirmation of whether SCILLAN processes your personal information
• Access to certain personal information
• Correction of inaccurate information
• Deletion of certain personal information
• A copy of certain personal information
• Information regarding certain data practices

Some requests may be limited by legal, regulatory, contractual, security, record-retention, government-filing, or other legitimate business requirements.

SCILLAN may take reasonable steps to verify your identity before processing a privacy request.

SCILLAN does not discriminate against individuals for exercising privacy rights provided by applicable law.

16. Texas Privacy Rights

Texas residents may have rights under the Texas Data Privacy and Security Act and other applicable Texas laws.

Where applicable, these rights may include rights relating to accessing, correcting, deleting, or obtaining certain personal data and opting out of certain types of data processing.

SCILLAN does not sell personal information or sensitive personal information.

Requests concerning personal information may be submitted using the contact information provided below.

17. Children's Privacy

SCILLAN's services are designed for businesses and individuals legally capable of entering into business transactions.

SCILLAN's website and services are not directed to children under 13, and SCILLAN does not knowingly collect personal information directly from children under 13 through the website.

If SCILLAN learns that personal information from a child under 13 has been collected without appropriate authorization, SCILLAN will take reasonable steps to address the information in accordance with applicable law.

18. Business Transfers

If SCILLAN is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law and appropriate confidentiality or privacy protections.

19. Legal and Regulatory Disclosures

SCILLAN may preserve or disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to legal process
• Respond to lawful governmental requests
• Protect the rights or property of SCILLAN
• Protect clients or other individuals
• Investigate suspected fraud or misconduct
• Prevent security threats
• Enforce contracts, policies, or terms
• Establish or defend legal claims

20. Changes to This Privacy Policy

SCILLAN may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.

The revised Privacy Policy will be posted on our website with an updated effective date.

Material changes may also be communicated through additional means when appropriate or required by law.

21. Contact SCILLAN

Questions, concerns, or privacy requests may be directed to:

Please include sufficient information for SCILLAN to understand and respond to your request.

22. Important Notice

This Privacy Policy describes SCILLAN's information practices. It does not expand the scope of services purchased by a client and does not constitute legal, tax, or accounting advice.

SCILLAN Business LLC is a business services company and is not a law firm. Use of SCILLAN's website or services does not create an attorney-client relationship.

SCILLAN Business LLC | Privacy Policy